Digibrief is a digital briefing and debriefing system built for EMA Linehaul at DHL Express UK. Created and directed by Bradley Leivars, it replaces a paper-based process that once took operations staff four hours each night with a fast, reliable alternative requiring just five minutes a day. By streamlining driver handovers and capturing inconsistencies, Digibrief transforms previously disposable data into actionable insight. Monthly reports now highlight operational pain points and wins, giving supervisors and management teams the clarity to optimise performance.
Digibrief
Powered by SharePoint, Power Automate, and Excel automations, Digibrief is updated instantly and used daily by drivers and operations staff, with leadership and customers benefiting indirectly through smoother deliveries and optimised movements. The impact is clear: delays have been reduced, accountability strengthened, compliance improved, and briefing volumes have grown to nearly 1,000 entries a month. More than an efficiency tool, Digibrief is a scalable blueprint that—with the right investment—could be standardised across the DHL Express network worldwide.
